Mountain

Facilities

Treble Cone is fully equipped to deliver a world-class ski and snowboard experience.

Retail

Our on-site retail store carries a wide range of useful ski and snowboard accessories.

RETAIL SHOP

9AM - 4PM (DAILY)

Forgot your beanie or sunscreen, time for some new goggles or gloves, or want to buy a Treble Cone souvenir to remember your visit to the mountain? The retail shop is conveniently located within the Treble Cone Base Lodge upstairs next to the Café and Bar.

RETAIL SHOP

Ski Patrol + Medical Services

Your safety is our #1 concern.

OUR ON MOUNTAIN MEDICAL CENTRE (LOCATED IN THE BASE LODGE, DOWNSTAIRS NEAR THE MAIN TICKET OFFICE) IS STAFFED BY ONE DOCTOR AND A NURSE. SKI PATROL OPERATES THROUGHOUT THE RESORT AND WORKS IN CLOSELY WITH THE MEDICAL CENTRE.

LIFTS

9AM - 4PM

MEDICAL CENTRE

9AM - 4PM

IN THE CASE OF AN ACCIDENT / INJURY

Ski Patrol and Medical Centre operate at Treble Cone during lift opening hours.

1. Protect the area by crossing your skis or snowboard(s) above the accident.

2. Contact Ski Patrol and inform them of the type of injury and location of the accident. Ski Patrol can be contacted by: Send a strong skier or snowboarder (if safe to do so) to the bottom of the closest lift to radio for Ski Patrol, Call +64 3 443 7443 and ask the operator to contact Ski Patrol, Ski Patrol huts are located at the top of the Saddle Basin and Home Basin chairlift.

3. Stay on scene to flag down Ski Patrol and provide details or assistance if required.

SNOW RESPONSIBILITY CODE

1. Stay in control at all times - Know your ability, start easy, be able to stop and avoid other people. Losing control is the number one cause of falls.

2. People below you have the right of way - The skier or boarder downhill of you has the right of way. Don't forget to look above before entering a trail.

3. Obey all ski area signage - Signs are there for your safety. Keep out of closed areas.

4. Look before you leap - Scope out jumps first. Ensure the area is clear of others and use a spotter on blind jumps.

5. Stop where you can be seen - When stopping, try to move to the side of the trail and make sure you can be seen from above.

6. Don’t lose what you use - Equipment must be secured while walking or stashing. This goes for rubbish too! Remember to take all your waste with you so it doesn’t become a hazard for others (or the environment).

7. Stay on scene - If you are involved in or witness an accident, remain at the scene and identify yourself to the ski patrol.

8. Respect gets respect - Right from the lift line, to the slopes, and through the car park – treat others as you would want to be treated.

MOUNTAIN SAFETY TIPS

Snow Resorts have numerous hazards, specific to alpine regions. The climate and snow conditions can change rapidly, and it is important for even the most experienced skiers or snowboarders to practice good snow and mountain safety when visiting ski resorts. Please familiarise yourself with the following snow and mountain safety tips before hitting the slopes;

1. Identify safe meeting points with your group in case you get lost

2. Ski or ride with a buddy

3. Know your limits. If you find yourself somewhere that exceeds your ability, leave your equipment on and slowly side step or side slide downhill. If in danger call for help.

4. Observe and obey all posted signs and safety warnings

5. Do not ski or ride outside of the resort boundary (without the right equipment and knowledge)

6. Visibility can quickly reduce due to cloud cover or snowfall. Skiers and snowboarders are encouraged to slow down or stop when these conditions exists

7. Cold conditions and wind chill increase the likely hood of frostbite or hyperthermia. Dress appropriately for the conditions and watch for early signs

8. High altitude increases the chance of dehydration. Re-hydrate throughout the day

9. Sun reflection and high altitude increase the chance of sunburn. Even on cloudy days, wear sunscreen, lip balm and eye goggles

10. Be careful when walking in ski boots, especially when walking on hard, slippery surfaces around the base area

11. Snowmobiles and Snow Groomers may be utilised by resort staff during operating hours. Please give vehicles a wide berth